Seasonality & hours: The park’s opening days/hours vary by season, weekends, and holidays. Some attractions may rotate or close for maintenance.

Weather policy: Operations may pause or close during high winds or unsafe weather. In such cases, on-site staff will advise next steps per venue policy.

Height/age rules: Certain slides have minimum height/age requirements. Little ones must stay in designated kids’ zones and be supervised by an adult at all times.

Supervision: Lifeguards are on duty, but parent/guardian supervision is mandatory for minors throughout the visit.

Re-entry: Check at the gate if same-day re-entry is allowed (usually with a hand stamp or e-ticket).

What to wear: Proper swimwear is required. Water shoes are recommended for hot surfaces. No metal accessories or sharp objects on slides.

Lockers & valuables: Lockers are available for a fee. The venue isn’t responsible for lost or stolen items—bring only essentials.

Food & drinks: Outside food/drink may be restricted. On-site cafés/snack bars are available; glass containers are not permitted.

Facilities: Restrooms, changing rooms, and showers are available. Shaded seating is first-come, first-served; consider renting a cabana/daybed if you want guaranteed shade.

Ticket type: Mobile/e-vouchers are typically accepted—keep your ID and booking confirmation ready at entry.

Refunds/changes: Amendments and cancellations follow the supplier’s policy on your ticket—check cut-off times before booking.

Accessibility: Some attractions may not be suitable for guests with certain health or mobility conditions. If in doubt, consult staff before riding.

Peak times: Expect queues on weekends/holidays and during school vacations. Arriving early can help you do the headline slides with shorter waits.

Safety first: Follow lifeguard and staff instructions, observe posted rules, and note that rough play or unsafe behavior can lead to removal without refund.